
Jean Hailes Clinic – Melbourne Locations Services Appointments
Jean Hailes Clinic: Melbourne Women’s Health Specialist
Jean Hailes Clinic stands as a dedicated specialist women’s healthcare provider operating two locations in Melbourne. The clinic offers comprehensive services spanning menopause management, polycystic ovary syndrome care, endometriosis treatment, and broader gynaecological health support for patients aged 18 years and older.
For women seeking specialist care in the Melbourne area, the clinic provides access to a multidisciplinary team including gynaecologists, general practitioners, physiotherapists, dietitians, and psychologists. Both physical consultations at the Melbourne CBD site and telehealth appointments across Australia are available to patients.
Where are Jean Hailes Clinic locations?
Jean Hailes Clinic operates two facilities within Melbourne’s metropolitan area, each serving distinct patient needs.
Level 1, 114 Flinders Street, Melbourne VIC 3000
173-175 Carinish Road, Clayton VIC 3168
Specialist care across ten+ women’s health conditions
New patients need GP or specialist referral
Melbourne CBD Clinic
The Melbourne CBD clinic is situated at Level 1, 114 Flinders Street, Melbourne VIC 3000. Operating hours run from Monday to Friday, 8:30am to 5pm. This central location provides accessible specialist care for city workers and metropolitan residents seeking women’s health services.
Clayton Medical Centre for Women
The Jean Hailes Medical Centre for Women operates at 173-175 Carinish Road, Clayton VIC 3168. This secondary location serves the south-eastern suburbs of Melbourne, offering the same specialist women’s health focus in a community setting.
- Both locations provide specialist women’s healthcare services
- Melbourne CBD offers convenient central access near public transport
- Clayton location serves south-eastern metropolitan area residents
- Appointments are available via telehealth nationally
- Real-time ultrasound services available on-site
- Services available for patients aged 18 years and older
| Aspect | Details |
|---|---|
| Primary Location | Melbourne CBD |
| CBD Address | Level 1, 114 Flinders Street, Melbourne VIC 3000 |
| Clayton Address | 173-175 Carinish Road, Clayton VIC 3168 |
| CBD Hours | Monday to Friday, 8:30am–5pm |
| Services | Gynaecology, Menopause, PCOS, Endometriosis |
| Referral Required | Yes, for new patients |
| Patient Age | 18 years and older |
| Telehealth | Available across Australia |
How to book a Jean Hailes appointment?
Booking an appointment at Jean Hailes Clinic requires preparation. New patients must obtain a referral from their GP or specialist before scheduling their first visit. This referral-based system ensures patients receive appropriate specialist care from the outset.
Booking Methods
Patients can contact the clinic through multiple channels. The primary booking methods include telephone and email. The clinic maintains an appointment system that accommodates both in-person consultations at the Melbourne CBD location and telehealth appointments for patients throughout Australia.
According to available booking information, the next appointment at the Melbourne CBD clinic is April 21, 2026 at 8:30am, with 10 other available time slots listed at the time of inquiry.
To book an appointment, patients can call 03 9562 7555 or email clinic@jeanhailes.org.au. The clinic’s telephone line serves as the direct channel for scheduling consultations, with staff able to provide available appointment times and guide patients through the booking process.
Telehealth Options
Beyond in-person consultations at the Melbourne CBD site, Jean Hailes Clinic offers appointments via telehealth across Australia. This extended service model allows patients in regional areas or those with mobility constraints to access specialist women’s health care without travelling to Melbourne.
What are Jean Hailes Clinic fees?
Jean Hailes Clinic operates with standard consultation fees for services provided. Specific fee structures are not publicly detailed on their website, suggesting patients should contact the clinic directly to obtain current consultation pricing information.
Payment Support Options
Several payment support mechanisms may apply to eligible patients. The clinic accepts arrangements under the Chronic Disease Management (CDM) program, which allows eligible patients to access Medicare rebates for allied health services. Private health insurance may also contribute to consultation costs depending on individual policy coverage.
Patients are advised to confirm specific fees and Medicare or private health insurance rebate eligibility by contacting the clinic directly before their appointment. Out-of-pocket costs vary depending on consultation type and individual circumstances.
The CDM program enables patients with chronic conditions to access up to five allied health services per year with Medicare rebates. Patients should discuss their eligibility for this program with their GP when obtaining a referral, as the referral process can incorporate appropriate service planning.
Who are the Jean Hailes doctors?
Jean Hailes Clinic employs a multidisciplinary team of medical and allied health practitioners specializing in women’s health. The team composition reflects the clinic’s commitment to comprehensive, patient-centred care across physical, mental, and nutritional health dimensions.
Medical Practitioners
The clinic’s medical team includes gynaecologists who provide specialist diagnosis and treatment for complex gynaecological conditions, and general practitioners who deliver primary care alongside specialist services. Dr Anne Peterson is listed as a female general practitioner at the Melbourne CBD clinic.
Allied Health Team
The allied health component of the clinic brings together professionals addressing the broader health needs of women. The team includes pelvic floor physiotherapists who specialize in continence and pelvic floor rehabilitation, women’s health physiotherapists providing exercise and rehabilitation guidance, dietitians offering nutritional counselling, and psychologists addressing mental health concerns including depression and anxiety.
The multidisciplinary team structure enables coordinated care where patients may access multiple health professionals through a single referral, facilitating holistic treatment planning for complex women’s health conditions.
This team-based approach proves particularly valuable for patients managing multiple conditions such as menopause symptoms combined with pelvic floor dysfunction or mental health concerns alongside gynaecological issues.
What is the Jean Hailes menopause clinic?
Menopause management represents one of the core specializations at Jean Hailes Clinic. The clinic provides dedicated menopause care as part of its comprehensive women’s health service offering, addressing the physical, emotional, and hormonal changes associated with this life stage.
Scope of Menopause Services
The menopause clinic component offers assessment and management for women experiencing perimenopause and postmenopause. Services encompass symptom evaluation, treatment planning, and ongoing monitoring to support women’s health throughout the menopausal transition.
- Hormone level assessment and monitoring
- Symptom management strategies
- Treatment options discussion including hormonal and non-hormonal approaches
- Integration with related services such as bone health and pelvic floor care
- Mental health support for menopause-related emotional changes
- Referral coordination with GPs and specialists
Related Women’s Health Services
The clinic’s menopause care connects with other specialist services including management of polycystic ovary syndrome, endometriosis treatment, gynaecological and hormone problems, and pelvic pain services. This integrated approach ensures women receive coordinated care addressing multiple health concerns that may overlap with menopause management.
Real-time ultrasound services available at the clinic support accurate diagnosis and monitoring of conditions affecting women during menopause and perimenopause, including assessment of ovarian and uterine health.
Jean Hailes Clinic Services Overview
Beyond menopause care, Jean Hailes Clinic provides specialist services across ten distinct health areas. This comprehensive approach enables the clinic to address the interconnected nature of women’s health conditions.
The service breadth reflects the clinic’s understanding that women’s health needs often span multiple bodily systems and life stages. Depression and anxiety services complement physical health offerings, while brain health concerns receive dedicated attention given emerging research on hormonal influences on cognitive function.
Confirmed versus Unconfirmed Information
Available research confirms several aspects of Jean Hailes Clinic operations while leaving other details requiring direct inquiry.
Melbourne CBD clinic operation, CBD address (Level 1, 114 Flinders Street), operating hours (Monday to Friday, 8:30am–5pm), referral requirements, telephone number (03 9562 7555), email contact (clinic@jeanhailes.org.au), service list, multidisciplinary team structure.
The Melbourne CBD clinic’s existence, location, and services are confirmed through official sources including the Jean Hailes Clinic website and government health directories. The clinic’s operating hours, referral requirements, and contact details are similarly verified through these sources.
Clayton location hours, specific doctor biographies, detailed fee schedules, and availability of particular services at the Clayton location. Patients should confirm these details directly with the clinic when booking.
The Clayton location’s existence appears in external directories, though detailed operational information for that site remains less publicly documented compared to the Melbourne CBD clinic.
Understanding Jean Hailes Clinic Referral Process
The referral-based model adopted by Jean Hailes Clinic serves several important functions in women’s healthcare delivery. This system ensures patients enter the specialist care pathway with appropriate clinical information already gathered through their general practitioner.
GPs play a crucial role in the referral process, conducting initial assessments, ordering preliminary investigations, and determining whether specialist referral is indicated. This upstream triage helps ensure specialist appointments are used effectively for conditions requiring specialized expertise.
For conditions such as endometriosis, PCOS, and complex menopause cases, specialist assessment at Jean Hailes Clinic can provide diagnostic confirmation and treatment planning beyond what general practice offers. The multidisciplinary team structure enables comprehensive assessment addressing multiple health dimensions in a single referral.
“The clinic provides specialist women’s healthcare across multiple areas including menopause, PCOS, endometriosis, and gynaecological conditions.”
— Jean Hailes Clinic official information
Patients considering a referral should discuss their symptoms and health concerns with their GP, who can determine whether the specialist services available at Jean Hailes Clinic align with their clinical needs. The referral can specify particular services or concerns to be addressed during the initial specialist consultation.
Summary
Jean Hailes Clinic operates specialist women’s health facilities at Melbourne CBD and Clayton locations, providing comprehensive care spanning menopause, PCOS, endometriosis, and broader gynaecological health needs. The multidisciplinary team includes gynaecologists, GPs, physiotherapists, dietitians, and psychologists working collaboratively to address women’s health across physical and mental dimensions.
New patients require a GP or specialist referral before booking. Appointments can be made by calling 03 9562 7555 or emailing clinic@jeanhailes.org.au. Telehealth consultations extend access to patients throughout Australia. Fees apply for services, with payment support options including Chronic Disease Management arrangements and private health insurance potentially reducing out-of-pocket costs for eligible patients.
For women experiencing complex women’s health conditions or seeking specialist menopause care, Jean Hailes Clinic offers a dedicated, multidisciplinary approach through both in-person and remote consultations. For related health information, see our guide on Urinary Tract Infection Treatments.
Frequently Asked Questions
Is Jean Hailes Clinic located in Clayton?
Yes, Jean Hailes operates a Medical Centre for Women at 173-175 Carinish Road, Clayton VIC 3168. This secondary location serves the south-eastern Melbourne metropolitan area.
What city is Jean Hailes Clinic located in?
Jean Hailes Clinic operates locations in Melbourne, Victoria. The primary clinic is in the Melbourne CBD at Level 1, 114 Flinders Street, Melbourne VIC 3000.
Does Jean Hailes have clinics beyond Melbourne CBD?
Yes, in addition to the Melbourne CBD clinic, Jean Hailes operates the Medical Centre for Women in Clayton, serving patients in Melbourne’s south-eastern suburbs.
Do I need a referral to book at Jean Hailes Clinic?
Yes, new patients must obtain a referral from their GP or specialist before booking an appointment at Jean Hailes Clinic.
What services does the Jean Hailes menopause clinic offer?
The menopause clinic provides specialist assessment, symptom management, treatment planning, and ongoing monitoring for women experiencing perimenopause and menopause, with access to hormonal and non-hormonal treatment options.
Can I access Jean Hailes services via telehealth?
Yes, Jean Hailes Clinic offers telehealth appointments for patients throughout Australia, enabling access to specialist women’s health care without travelling to Melbourne.
What payment options are available at Jean Hailes Clinic?
Fees apply for consultations. Payment support options include Chronic Disease Management (CDM) arrangements and private health insurance. Patients should confirm specific costs and rebate eligibility directly with the clinic.